Contact Us
Contact our editorial team by email or through the form on this page. We answer questions about our reviews, payout tests and the figures published in our tables, and we take corrections from readers who spot outdated terms. Messages are usually answered within one working day.
How to reach us
We want readers in New Zealand to get an answer quickly and without unnecessary steps, so we keep several routes open. Pick whichever suits you and describe the situation in a few lines. If your message concerns a specific casino, name the operator, the payment route and the date of the request, because that lets us check the details straight away instead of writing back for them.
- Email: write to [email protected] for questions about our reviews, payout tests or the figures shown in our tables. Screenshots and transaction records can be attached to the same message. We normally reply within one working day.
- Contact form: the form on this page suits shorter enquiries and does not require an email client. Leave a valid address so our answer reaches you. Requests sent through it go to the same editorial inbox.
- Corrections: tell us if a limit, fee or processing time on our pages no longer matches what an operator publishes. We recheck the terms ourselves and update the page when the change is confirmed. Readers who report an error help every visitor after them.
- Business enquiries: operators, payment providers and media can use the same address for cooperation questions. Commercial messages are handled separately from editorial work. A partnership never moves a casino up our tables.
Every route leads to the same team, so the choice does not affect how your message is treated. One point we cannot help with: we do not run casino accounts and have no access to balances, pending withdrawals or verification files, so a stuck payout has to be raised with the operator’s own support first.